Unmelted, LLC ("Unmelted," "we," "us," or "our") respects your privacy and is committed to providing transparency about how cookies and similar technologies are used on our website.

This Cookie Policy explains what cookies are, why we use them, the types of information they may collect, how third-party services may use them, and the choices available to you.

This policy applies to www.unmelted.com and associated customer account and billing portal pages operated by Unmelted.

Unmelted provides website development, custom software development, web hosting, domain management, technical consulting, and related services. We also develop, own, and operate various websites, software applications, and online businesses.

Other properties operated by Unmelted may maintain separate Cookie Policies appropriate to their services. This policy does not automatically apply to those properties or to websites operated by our hosting customers.

For additional information about how we collect, use, disclose, and protect Personal Data, please review our Privacy Policy.

1. What Are Cookies?

An HTTP cookie, commonly referred to as a cookie, is a small piece of data stored by your web browser when you visit a website.

Cookies allow websites to recognize your browser, maintain information between page requests, remember preferences, and provide a more consistent experience when navigating between pages or returning at a later date.

For example, cookies may be used to:

• Keep you authenticated while navigating our customer portal.
• Remember your login or website preferences.
• Maintain information necessary to complete forms or payments.
• Protect against fraudulent requests and unauthorized activity.
• Understand how visitors interact with our website.
• Measure the performance of advertising campaigns.

Cookies generally contain identifiers or other limited information rather than complete copies of your account or payment records. However, cookies and associated identifiers may qualify as Personal Data when they can be linked to an identifiable individual.

Cookies do not inherently install software or execute programs on your device.

2. First-Party and Third-Party Cookies

Cookies are commonly classified according to the website or domain responsible for setting them.

First-Party Cookies

First-party cookies are associated with the website you are visiting.

When you visit Unmelted, we may set first-party cookies associated with our domain to maintain sessions, authenticate customers, remember preferences, and provide other functionality.

Some analytics and advertising technologies may also use first-party cookies, even when the information is processed by an external service provider.

These cookies may be available to authorized subdomains of Unmelted when configured to support shared authentication or other functionality.

Third-Party Cookies

Third-party cookies are associated with domains other than the website you are visiting.

Although we generally prefer first-party technologies when practical, certain external services may use their own cookies or browser storage when their functionality is loaded on our website.

For example, a payment processor may use cookies to detect fraudulent transactions, protect payment information, or facilitate a secure checkout experience.

Other external services, such as advertising platforms or embedded content providers, may use cookies according to their own technologies and policies.

We do not control every aspect of the cookies managed independently by these providers.

Where required by applicable law, we will obtain consent or provide appropriate choices before activating nonessential third-party tracking technologies.

3. Types of Cookies We Use

We organize cookies and similar technologies into four primary categories.

The technologies active during your visit may vary depending on the pages you access, the features you use, your privacy preferences, and the services currently enabled on our website.

Where consent is required, optional cookies and tracking technologies will not be activated until the necessary consent has been obtained.

4. Required Cookies

Required cookies are necessary to provide essential website functionality and secure access to our services.

These cookies support the operation of our website and customer portal and generally cannot be disabled through our cookie preference controls.

If you block required cookies through your browser settings, certain features may become unavailable or stop functioning correctly.

Session Management

We use session technologies to maintain information between requests to our website.

For example, when you log in to your customer account, a session identifier allows our systems to recognize your authenticated session as you navigate between pages.

Session information may also be used to:

• Maintain your authenticated account session.
• Preserve information entered into forms.
• Display notifications, errors, or confirmation messages.
• Associate requests with the correct customer account.
• Maintain information necessary for billing and checkout operations.
• Support secure navigation within the customer portal.

Session cookies generally contain identifiers that reference information maintained securely by our systems rather than storing complete account records directly in the cookie.

Security and Request Validation

We may use cookies or related browser storage to protect against unauthorized activity, fraudulent requests, and common web security threats.

For example, Cross-Site Request Forgery (CSRF) protection uses security tokens to help verify that requests submitted through forms or authenticated sessions originate from authorized interactions with our website.

Security technologies may also help identify suspicious activity, protect authentication sessions, and prevent automated abuse.

Cookie Preferences

Where a cookie consent or preference system is provided, we use a required cookie or similar storage mechanism to remember your choices.

This prevents you from having to repeatedly select your cookie preferences whenever you visit our website.

Your stored preferences may include which categories of optional cookies you have accepted or rejected, along with information necessary to apply those choices.

Payment Security

When you access payment functionality, third-party processors such as Stripe may use cookies or similar technologies necessary for payment security, fraud prevention, and transaction processing.

These technologies may help identify suspicious payment activity, distinguish legitimate customers from automated fraud attempts, and protect financial transactions.

Payment security technologies may be used independently of your preferences concerning optional advertising or analytics cookies when their use is necessary and legally permitted for the requested payment service.

Required Cookie Summary

The exact cookie names and expiration periods depend on the technologies and settings used by our website and payment providers.

5. Preference Cookies

Preference cookies help remember choices that affect how our website behaves or appears.

Unlike required cookies, these technologies are generally intended to provide convenience or personalization rather than essential functionality.

Remember Me

When signing in to our customer portal, we may offer an option to remember your login between visits.

If selected, a persistent authentication cookie may be stored on your device so you can remain authenticated or sign in without repeating the complete login process on every visit.

This functionality is optional and is activated only when you request it.

You can generally end a remembered login by signing out or clearing the associated browser cookies. For security reasons, remembered authentication may also expire or be invalidated by our systems.

Website and Account Preferences

We may use cookies or browser storage to remember optional preferences such as:

• Display and interface settings.
• Previously selected account views.
• Language or regional preferences, where available.
• Other settings intended to improve the usability of our website or customer portal.

Preference Cookie Summary

The specific preference cookies used depend on the website features available and your interactions with them.

Some preference-related storage may be treated as necessary for a feature you specifically request where an applicable legal exception permits it.

6. Analytical Cookies

Analytical cookies help us understand how visitors interact with our website so we can evaluate its performance and make informed improvements.

These technologies may provide information such as:

• How many visitors access our website.
• Which pages receive the most traffic.
• How visitors navigate between pages.
• Which websites or campaigns referred visitors to us.
• How long visitors interact with particular pages.
• Which devices and browsers are commonly used.
• Where visitors encounter errors or performance issues.
• Which content, services, or projects attract the most interest.

This information helps us improve navigation, identify technical issues, evaluate website performance, and make our services easier to use.

Where enabled and permitted, analytical technologies may use persistent identifiers to distinguish returning visitors from new visitors and associate activity across sessions.

PostHog

We may use PostHog to analyze website traffic, user interactions, and performance.

PostHog provides analytics tools that can help us understand how visitors interact with different areas of our website and customer portal.

Depending on how we configure the service, PostHog may collect information including:

• Page views and navigation activity.
• Session and device identifiers.
• Browser and operating system information.
• Referring websites and campaign information.
• Interaction events.
• Approximate geographic information.
• Technical errors and performance information.

PostHog may use first-party cookies or browser storage to maintain identifiers across visits.

PostHog also supports configurations that limit or eliminate persistent browser identifiers. The information collected and stored depends on the configuration enabled on our website.

Where applicable, we will obtain the required consent before using nonessential analytics storage or tracking technologies.

For additional information, see PostHog's Privacy Policy.

Analytical Cookie Summary

Disabling analytical cookies does not necessarily prevent the collection of technical information through ordinary server logs or security systems. Those activities are described separately in our Privacy Policy.

7. Marketing Cookies

Marketing cookies and similar technologies may be used to evaluate advertising performance, measure conversions, and improve the relevance of our marketing activities.

Unmelted promotes professional services including web development, hosting, custom programming, and other technology solutions.

We may occasionally advertise these services through external advertising platforms.

Marketing technologies may help us understand whether an advertisement resulted in a visitor contacting us, requesting a quote, creating an account, or purchasing a service.

Where enabled, they may also help us deliver relevant advertising to people who previously visited our website.

Google Ads

We may use Google Ads to promote our services and measure the effectiveness of advertising campaigns.

Google Ads and associated measurement technologies may use cookies, advertising identifiers, tags, or other mechanisms to:

• Attribute website visits to advertising campaigns.
• Measure advertising conversions.
• Evaluate the effectiveness of advertisements.
• Understand which advertising campaigns generate customer inquiries or purchases.
• Support remarketing to previous visitors, where enabled and legally permitted.

Depending on the implementation, these technologies may use first-party cookies or involve information processed through Google's services.

Where consent is required, marketing tracking will not be enabled before the appropriate consent has been obtained.

Google provides additional privacy information and advertising controls through:

• Google Privacy Policy
• Google My Ad Center

Advertising and Remarketing

Remarketing allows advertisers to display relevant advertisements to individuals who have previously interacted with their websites or services.

For example, someone who visits our web hosting information page may later encounter an advertisement for Unmelted's hosting services on another website.

If remarketing is enabled, advertising identifiers or other information may be used by advertising providers to help select and deliver these advertisements.

We do not use the information contained within websites or databases hosted for our customers to create advertising audiences unrelated to those customers' requested services.

Marketing Cookie Summary

The exact identifiers and retention periods depend on the advertising technologies and configurations currently in use.

8. Cookies Used by Payment Providers

Unmelted accepts payments through several methods, including Stripe, PayPal, Venmo, Zelle, checks, and other agreed payment arrangements.

Not all payment methods require cookies on the Unmelted website.

Stripe

We use Stripe for payment processing, including credit card payments, recurring subscriptions, and authorized charges using payment methods saved with Stripe.

When payment functionality is loaded, Stripe may use cookies or related technologies for:

• Fraud detection and prevention.
• Payment authentication.
• Transaction security.
• Identifying potentially automated or suspicious payment activity.
• Supporting secure payment experiences.

Stripe identifies cookies such as __stripe_mid, __stripe_sid, and m among the technologies it uses for fraud prevention.

These cookies are managed according to Stripe's technology and applicable policies.

Unmelted does not store complete credit card numbers or card verification codes in its own billing database. Sensitive card information is handled by the applicable payment provider.

For more information, please review Stripe's Privacy Policy.

PayPal and Venmo

When using PayPal or Venmo, you may be redirected to an external payment service or interact with payment functionality supplied by the provider.

These services may set or access cookies under their respective domains to authenticate users, prevent fraud, and complete transactions.

The cookies used directly on their platforms are governed by the applicable provider's policies.

For more information, see PayPal's Privacy Policy.

Zelle, Checks, and Other Payment Methods

Payments made through Zelle, checks, bank transfers, or similar arrangements generally do not require us to set additional payment-processing cookies on your browser.

However, if you access a third-party financial institution or payment service, that provider may independently use cookies or other technologies according to its own privacy and security practices.

9. Other Third-Party Content

Our website may contain links to other websites, software applications, or services, including properties developed or operated by Unmelted.

Following a link to another website does not itself mean that Unmelted sets cookies for that destination.

If we incorporate third-party content directly into our pages, such as an embedded video, demonstration, or externally hosted interactive feature, the provider may receive certain technical information and may use cookies or similar technologies.

Where required, we will obtain appropriate consent before loading embedded content that involves nonessential tracking.

We encourage you to review the applicable privacy and cookie policies of external services.

10. Cookie Consent and Your Choices

We believe visitors should have meaningful control over optional cookies and tracking technologies.

Where applicable law requires consent, we will provide a cookie consent mechanism that allows you to accept, reject, or customize optional cookie categories.

Our consent system is intended to distinguish between required functionality and optional analytics, preference, or marketing technologies.

Visitors Covered by GDPR and Similar Laws

Where consent is required under applicable European, United Kingdom, or other privacy laws, nonessential tracking technologies will not be activated before the necessary consent is obtained.

Visitors will be able to make an affirmative choice concerning optional cookie categories.

Declining optional cookies will not prevent access to ordinary website content or essential customer account functionality, although features dependent on a declined category may be unavailable.

Changing Your Preferences

You may review or update your optional cookie preferences through the Cookie Settings control provided on our website.

Where processing relies on consent, you may withdraw that consent at any time.

Changing your preferences will affect the future use of the relevant technologies. It does not automatically reverse processing that lawfully occurred before your preferences were changed.

Some cookies or data already stored in your browser may remain until deleted, expired, or cleared by the applicable service.

You can also remove existing cookies using your browser settings.

Required Cookies

Required cookies generally remain enabled because they are necessary for requested services, security, authentication, or other essential functionality.

You may block them through your browser, but doing so may prevent parts of our website or customer portal from working properly.

11. Global Privacy Control and Do Not Track

Some browsers and browser extensions provide privacy signals intended to communicate a user's preferences concerning online tracking.

Global Privacy Control (GPC)

Global Privacy Control is a browser-based mechanism that allows individuals to communicate certain privacy preferences automatically.

Under applicable laws, including the California Consumer Privacy Act, a recognized GPC signal may constitute a request to opt out of qualifying sales or sharing of Personal Data.

Where required by applicable law, we will honor recognized opt-out preference signals for covered processing activities.

A GPC signal does not necessarily disable cookies required for authentication, security, or other essential website functions.

Do Not Track (DNT)

Some browsers offer a Do Not Track setting intended to communicate a general preference against tracking.

There is no universally adopted standard requiring websites to interpret ordinary DNT signals consistently.

We do not currently change our website behavior solely in response to ordinary DNT signals.

Instead, applicable privacy choices are managed through our cookie preference controls and legally recognized opt-out mechanisms.

12. Cookies and Other Browser Storage

Not all technologies used to maintain website state or analyze activity rely on traditional HTTP cookies.

We may also use browser storage technologies such as:

• Local Storage: Allows a website to store information within your browser that may remain available after the browser is closed.
• Session Storage: Allows information to be maintained for the duration of a browser tab or session.
• Tracking Pixels and Tags: Small resources or scripts that can communicate information about website interactions to analytics or advertising systems.
• Server-Side Session Storage: Allows our servers to maintain information associated with an identifier stored in your browser.

These technologies may support functionality similar to cookies, including remembering preferences, maintaining sessions, or measuring website activity.

Where applicable law regulates storing or accessing information on your device, our privacy and consent practices also apply to these technologies.

Disabling cookies alone may not disable every form of tracking or eliminate information collected through normal server communications.

13. Blocking or Deleting Cookies

Most modern web browsers allow you to view, block, or delete cookies stored on your device.

You may also be able to control third-party cookies, restrict tracking technologies, or delete website storage when closing your browser.

Instructions vary depending on your browser.

• Mozilla Firefox: Manage Cookies and Site Data
• Google Chrome: Delete, Allow, and Manage Cookies
• Microsoft Edge: Browsing Data and Privacy
• Apple Safari for iPhone and iPad: Clear History, Cache, and Cookies
• Apple Safari for Mac: Manage Cookies and Website Data
• Opera: Browser Preferences

Blocking or deleting cookies may cause you to be logged out of your customer account, require you to re-enter preferences, or prevent certain services from functioning properly.

Deleting the cookie used to remember your consent preferences may also cause our website to request your preferences again.

14. Cookie Duration and Expiration

Cookies generally fall into two categories based on how long they remain on your device.

Session Cookies

Session cookies are temporary and generally expire when the browser session ends, although exact behavior may depend on the browser and website configuration.

They are commonly used for temporary authentication, session management, and form processing.

Persistent Cookies

Persistent cookies remain stored for a defined period or until they are manually deleted, invalidated, or replaced.

They may be used to remember login preferences, retain consent choices, or distinguish returning visitors for permitted analytics or marketing purposes.

The expiration period depends on the purpose of the cookie and the configuration established by Unmelted or the applicable service provider.

We seek to use retention periods appropriate to the purposes for which the cookies are set.

15. Other Websites Operated by Unmelted

Unmelted owns, develops, or operates multiple websites, software applications, and online businesses.

These properties may provide substantially different services and require different cookies or tracking technologies.

For example, a community website may use cookies to maintain discussion activity and user preferences, while a financial application may require cookies for authenticated access and account security.

This Cookie Policy applies to Unmelted's corporate website and associated services covered by this document, not automatically to every website or application owned by Unmelted.

Other properties may maintain separate Cookie Policies appropriate to their functionality, technologies, and privacy requirements.

We encourage you to review those policies when using another property.

Similarly, websites hosted or maintained by Unmelted on behalf of customers may have their own cookies and privacy practices determined by the website operators.

16. Changes to This Cookie Policy

We may update this Cookie Policy periodically to reflect changes in the technologies we use, the services we provide, applicable laws, or our privacy practices.

When updates occur, we will revise the "Last Updated" date at the beginning of this document.

If a material change requires additional notice or renewed consent under applicable law, we will provide that notice or request consent as appropriate.

We encourage visitors to review this Cookie Policy periodically.

17. Contact Information

If you have questions or concerns about our use of cookies, tracking technologies, or your privacy preferences, please contact us.

Unmelted, LLC
18429 Veterans Memorial Dr E #7522
Bonney Lake, WA 98391
United States

Website: www.unmelted.com
Contact: www.unmelted.com/contact

For more information about how we process Personal Data, please review our Privacy Policy.